With Airtel Black, users will now be able to pay for different services in a single bill.
Airtel on Friday launched its new service, Airtel Black. With Airtel Black service, users will pay the bill for fiber, DTH and mobile services simultaneously. Apart from this, users can also customize the plans according to their needs with this service. Airtel says that customers have raised concerns about paying multiple bills for different due dates of the month, non-recharge, the services get suspended, and facing problems in using the services.
- Users will get Relationship Manager in Airtel Black
- Multiple services can be paid in a single bill
- Opportunity to bundle more than 2 services
Announcing the Airtel Black service, Airtel said that customers could bundle two or more Airtel services to become Airtel Black. These include fiber, DTH, mobile. Airtel Black will come with features like single bill, one customer care number with one relationship manager, and priority to resolve any issues for all these services.
Airtel Black users will be able to manage different bill payment dates. Apart from this, customer care will be able to navigate IVRs or interact with different service providers. The telecom company says that facilities like customer care representatives and free service visits will be available within 60 seconds of making the call. Airtel further said that users’ TVs would not be disconnected with this service, and customers will be able to watch TV without interruption. Please note that DTH is a billing service. With Airtel Black, users can customize the plan for each service and then bundle them in the billing.
Airtel has just made four plans live and has said that customers can customize them according to their needs. The range of these plans is between Rs 998 to Rs 2099. Users can include DTH + Mobile, Fiber + Mobile and All in One plan in these bundles. The plan can be viewed on Airtel’s website https://www.airtel.in/airtel-black or by visiting the app.
- Download Airtel Thank app and buy Airtel Black plan or bundle your existing services
- Visit the Airtel Store near you, and the team at Airtel Black will assist you
- Give a missed call to 8826655555, and an airtel executive will reach your home to upgrade to airtel black